Electrical emergencies

If you have an electrical emergency, please call 105 from your landline or mobile phone, free of charge. This gives you up to date information about power cuts and electrical faults in your local area. You can also call 105 if you notice damage to electricity powerlines and substations that could put you, or someone else, in danger.

If there is a serious immediate risk, you should call the emergency services too.

105 is a free service available to businesses in England, Scotland and Wales. For more information, go to Power Cut 105

Gas emergencies

If you have a gas emergency, please call 0800 111 999 from your landline or mobile phone, free of charge. Available 24 hours a day, 7 days a week.

Call if you:

  • can smell gas
  • think you have a gas leak
  • are worried about carbon monoxide fumes